About us

My name is Yvonne Grant, I am the sole owner of Glencoast, Helmsdale. I was brought up in this small traditional fishing village, where my family have always had close connections to the fishing industry, both at sea and on the river, my Granda was ghillie for many years on The River Helmsdale. Having seen the drive and passion my dad has for both the river and sea, I am lucky to bring up my own family in the same family traditions, and have learnt to share that passion for the outdoor lifestyle.

My previous experiences working within a family run tackle business and the tourist sector of Clynelish distillery, seeing the potential locally led me to use my skills and take the leap to open my own fishing tackle and outdoor country store over 2 years ago. Running a retail outlet to meet the needs of such a diverse rural community has been challenging, particularly for "a girl in a predominantly male business" , but so rewarding.

The shop is located centrally in the village , within walking distance of the harbour and river, we can also advice on local loch fishing availability .

We stock everything you need for your visit along with ladies and gents outdoor clothing, footwear and accessories. We also keep an original selection of local arts and crafts, highland gins and malt whiskies.

I look forward to discussing your needs.

Orders and delivery

Deliveries to UK mainland are £3.99 for standard delivery (normally within two working days for orders received before 2pm), and are dispatched with our delivery partner, Parcelforce. We only deliver within the UK. Some bulky or fragile products may incur nominal, additional delivery charges.

Each parcel is fully trackable so you can follow the progress of your items through to delivery, which will take place on a weekday between 8am and 5pm. So, if nobody will be at home between those times please provide an alternate delivery address when you are checking out. Alternatively, the courier will attempt to leave your item with a neighbour.

Returns

If you are unhappy with any of the items that you have ordered, you can return them to us for either an exchange or refund. Items must be returned to us within 14 days of purchase in a resalable condition.

We do recommend that you obtain a certificate of posting from the Post Office when returning any goods, and consider insuring your parcel, in order that you can claim for any loss or damage, as we are unable to compensate for parcels that are damaged or mislaid in transit.

If for any reason you decide to cancel your order, then please do so ASAP and a full refund will be given.

If you are not satisfied with the flies you have ordered, we may at our sole discretion, agree to replace them with alternative flies of an equivalent value.